Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dildos Only (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dildosonly.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Our product is shipped discreetly to you. **** Note, orders from Brazil need to be declared on a customs form on the package.
very realistic
Excellent toy, my girl loves using it and almost replaces me.
Great product
According to the description. fast delivery
Nice hard vibe. Would of liked it to be a bit thicker, but it works. Nice vibrations.
Excellent
Came very quick very pleased with the products.i will be buying more.thankyou
Very real
satisfactory just,,, :-)
It's better than I imagined.
Very good material, 10/10 design, very fast delivery, totally satisfied with the product, it fulfills all its functions
Good
wonderful
Works really good, i love it.
Great product very happy, extra fast delivery i love this item ! !! !
It arrived quickly and discreetly, works very well, exactly what the item promises.
My wife is happy.
looks cool
Surprising
Arrived late and with a delay of 4 days, but it arrived complete, working and of excellent quality for the price. I totally recommend it, it's a bargain at that price.
100xI feel good I love the silicone very good and soft the movements very delicious the exelent vibration highly recommended to buy it😉🥵
Arrived out of time but as it is published it is seen in good quality, nothing mistreated is well packed. Tomorrow I will use it and tell you how it works
Shipped very fast ,earlier than expected. Very good product very realistic and easy to use..good quality. Good price and again very fast shipping. Product arrived in discreet packaging which was appreciated. Would buy again from this seller.
Fast delivery! Everything works!
Comes very well packed (discreet) feels very nice and has many functions now I'm going to use it😁
A delight uff I will ask for a bigger one
I liked the quality good for my niece to like it